At the airport for a business trip, I settled down to wait for the boarding announcement at Gate 35. Then I heard the voice on the public address system saying, “We apologize for the inconvenience, but Delta Flight 570 will board from Gate 41.”So my family picked up our luggage and carried it over to Gate 41. Not ten minutes later the public address voice told us that Flight 570 would in fact be boarding from Gate 35.So, again, we gathered our carry-on luggage and returned to the original gate. Just as we were settling down, the public address voice spoke again: “Thank you for participating in Deltas physical fitness program.
At one of the packed, Delta ticket counters all of ticket agents were doing their best to politely process each passenger as quickly as they could. A man toward the end of the snaking line of passengers was obviously impatient and very frustrated at having to wait so long in the slow moving line. He finally decided to march right up to the counter pulling his wheeled suitcase and demanded that he be given his boarding pass. The ticket agent turned, looked at him, blinked, took a shallow, deep breath and said, “Sir, as you can see there are many passengers ahead of you. We are doing our best to process the passengers as fast as we can. Im afraid youll have to get back in line”. Outraged and red in the face, the man yelled at the ticket agent saying, “Do you know who I am ???!!!.” The ticket agent turned, looked at him, blinked, took another shallow, deep breath, picked up the publi c address system microphone and said calmly, “There is a man at the Delta ticket counter who does not know who he is. Anyone who may be able to identify this man is asked to please step forward and identify him. Thank you”.